Tutorial

WYZE TUTORIAL

How to ride a scooter via booking?

  1. Go to the map within the Apps and search for the nearest scooter.
  2. Press the BOOK button, and the scooter will be exclusively reserved for you for 10 minutes. Move towards it to start your ride.
  3. Press the START button. Upon acceptance of the conditions to start your usage, the ride time will start counting.
  4. Put the helmet on. You can find 2 of them available inside the topcase, which you can reach by pressing the button OPEN TOPCASE.
  5. Remove the central stand and press the START | STOP button as soon as the blue light around it is steady. Should the blue light keep blinking after removing the stand, touch it lightly in an upward movement towards the feet-holder.
  6. If you wish to pause the ride keeping the scooter reserved for you, park it and press the PAUSE button. You can use this option outside of our operating area (geofence).
  7. Upon arriving at your destination, press END and follow the instructions displayed on your screen until a message pops up indicating that your ride has ended. You have 1 minute to complete the checkout without cost.

How to ride a scooter using the QR or numerical code?

  1. Find a scooter on the street and scan the QR Code or insert the numerical code beneath it.
  2. Start your ride.
  3. Put the helmet on. You can find 2 of them available inside the topcase, which you can reach by pressing the button OPEN TOPCASE.
  4. Remove the central stand and press the START | STOP button as soon as the blue light around it is steady. Should the blue light keep blinking after removing the stand, touch it lightly in an upward movement towards the feet-holder.
  5. If you wish to pause the ride keeping the scooter reserved for you, park it and press the PAUSE button. You can use this option outside of our operating area (geofence).
  6. Upon arriving at your destination, press END and follow the instructions displayed on your screen until a message pops up indicating that your ride has ended. You have 1 minute to complete the checkout without cost.